​Pathway | Lubbock, Texas

Effective Date: November 12, 2026

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1. Our Commitment to Your Privacy

At Pathway, we respect your privacy and are committed to protecting the personal information you share with us.

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Whether you visit our website, attend a service, complete a connection card, register your family, participate in a ministry, or make a financial contribution, we recognize the importance of handling your information responsibly.

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This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the steps we take to protect it.

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2. Information We Collect

Depending on how you interact with Pathway, we may collect the following information:

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• Personal Information: Name, mailing address, email address, telephone number, and other contact details.

• Family Information: Household members, children's names, ages, birth dates, and information provided through family registration or ministry forms.

• Ministry Information: Attendance, ministry interests, volunteer participation, prayer requests, and information voluntarily shared with ministry leaders.

• Giving Information: Contribution amounts, dates, giving history, and related transaction records.

• Website Information: Technical information such as browser type, device information, IP address, and website usage data that may be collected through our website platform.

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We collect information when you voluntarily provide it or when it is automatically collected through technologies used to operate our website.

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3. How We Use Your Information

Pathway may use collected information to:

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• Communicate important announcements, service information, and ministry updates.

• Respond to questions, prayer requests, and requests for pastoral care.

• Maintain membership, household, and ministry records.

• Register individuals and families for services, events, and ministry activities.

• Coordinate volunteers and ministry participation.

• Process financial contributions and maintain appropriate giving records.

• Provide contribution statements and receipts.

• Improve our website, communications, and ministry services.

• Support the safety and administration of our children's and youth ministries.

• Comply with applicable legal and financial obligations.

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We use personal information for legitimate ministry and administrative purposes and seek to limit its use to what is reasonably necessary.

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4. Online Giving and Financial Information

Pathway provides online giving options through third-party payment processing services.

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When you make a financial contribution online, your payment information may be collected and processed directly by the payment service provider.

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Pathway may receive transaction details, such as your name, contribution amount, date, and payment status, for accounting and contribution-record purposes.

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We do not intentionally collect or store complete credit card numbers through our own website forms.

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Third-party payment processors maintain their own security practices and privacy policies.

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5. Connection Cards and Family Registration

Information submitted through connection cards, family registration forms, and ministry enrollment forms is used to help Pathway connect with individuals and families and provide appropriate ministry services.

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This information may be accessible to authorized pastors, staff, or ministry leaders who need it to carry out their responsibilities.

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We do not publish personal contact information or family registration details without an appropriate reason and authorization.

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Information concerning children is handled with additional care and is used for legitimate ministry, safety, and administrative purposes.

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6. Prayer Requests and Pastoral Care

We recognize that prayer requests and pastoral conversations may involve personal or sensitive information.

Pathway seeks to handle this information with discretion and respect.

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Prayer requests submitted for public or congregational prayer may be shared according to the permission or instructions provided by the person submitting the request.

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Information shared privately with pastoral leadership is not treated as permission to publish or distribute it.

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However, confidentiality may be limited when disclosure is required by law, necessary to address a serious safety concern, or otherwise legally authorized.

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7. Text Messages, Emails, and Communications

If you provide your telephone number or email address, Pathway may use that information to communicate with you regarding ministry activities, events, registrations, pastoral follow-up, or other church-related matters, consistent with applicable law and your communication preferences.

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Where required, we will obtain consent before sending promotional or automated text messages.

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You may request to stop receiving nonessential communications by contacting Pathway or using an unsubscribe or opt-out option when provided.

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We do not sell or share mobile telephone numbers or text-message consent information with third parties for their independent marketing purposes.

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8. Sharing Your Information

Pathway does not sell personal information.

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We may share limited information with trusted third-party service providers when necessary to operate our website, process contributions, maintain records, manage registrations, or provide ministry communications.

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These providers may include website hosting services, church management platforms, payment processors, and communication systems.

We may also disclose information when required by applicable law, in response to valid legal process, or when reasonably necessary to protect the safety, rights, or property of individuals or Pathway.

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We do not authorize service providers to use personal information for unrelated purposes simply because they receive it from us.

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9. Children's Privacy

Pathway values the privacy and safety of children and families.

Information concerning children may be collected through parent or guardian registration, children's ministry enrollment, event registration, and other ministry activities.

We use this information to support appropriate ministry participation, communication, and safety procedures.

Our website is not intended to collect personal information directly from children under 13 without appropriate parental consent.

Parents or legal guardians may contact Pathway to ask questions about information collected concerning their children.

 

10. Cookies and Website Technologies

Our website may use cookies or similar technologies to support basic functionality, improve user experience, maintain security, and understand website activity.

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Some technologies may be provided by third-party services integrated into our website.

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You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website features.

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11. Photographs, Videos, and Livestreaming

Pathway may photograph, record, or livestream worship services, ministry activities, and public events.

These recordings may be used for ministry communications, website content, social media, or online worship services.

We seek to respect individual privacy, particularly regarding children and sensitive ministry situations.

Individuals with concerns about being photographed or recorded may contact Pathway.

Additional consent may be requested when appropriate for specific uses of identifiable images, especially those involving minors.

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12. Information Security

Pathway takes reasonable administrative and technical measures to help protect personal information against unauthorized access, misuse, loss, or disclosure.

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Access to ministry and administrative records is intended to be limited to individuals with an appropriate responsibility for that information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

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13. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill ministry and administrative purposes, maintain appropriate records, comply with legal obligations, and support legitimate organizational needs.

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Different categories of information may be retained for different periods.

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Financial contribution records and certain administrative documents may need to be maintained for longer periods to meet accounting, legal, or recordkeeping requirements.

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14. Your Privacy Choices

You may contact Pathway to:

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• Request an update or correction to your personal contact information.

• Ask questions about the personal information we maintain.

• Request removal from nonessential email or text communications.

• Request deletion of information when appropriate and permitted by applicable recordkeeping obligations.

• Express concerns about how your information is being used.

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We will review requests and respond as reasonably appropriate, subject to applicable legal and administrative requirements.

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15. Links to Other Websites

Our website may contain links to third-party websites, giving platforms, registration services, or other external resources.

These websites may have privacy practices that differ from ours.

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Pathway is not responsible for the privacy policies or content of websites operated by independent third parties.

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We encourage visitors to review the privacy policies of external services before submitting personal information.

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16. Changes to This Privacy Policy

Pathway may update this Privacy Policy periodically to reflect changes in technology, ministry practices, legal requirements, or the services we use.

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When changes are made, the revised policy will be posted on our website with an updated effective date.

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Continued use of our website after a policy update is subject to the revised policy, as permitted by applicable law.

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17. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

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Pathway

3115 Cornell Street
Lubbock, TX

Website: www.pathwayag.org
Phone: 806-747-7743

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We appreciate the trust you place in Pathway and are committed to handling your information with care, integrity, and respect.